We may make changes to this policy from time to time. If a change is made, we will update the effective date listed at the bottom of this policy. We encourage you to keep up to date with our policy and we welcome any questions or feedback you may have.
Our Collection and Disclosure of Information
In general, most of the information we collect comes directly from you, such as through a request to receive our newsletter or the contact form on our website. To provide the best experience possible, we may also collect information automatically from your activities on or interaction with our sites. We may also receive information about you from third parties. For example, a retailer or online marketplace may share or publish your feedback regarding our products.
Attached to this policy is a chart that describes our collection and disclosure of information in more detail.
We Do Not Collect the Personal Information of Children
We do not knowingly market to or collect personal information from children under the age of 13. Please contact us if you believe that we have inadvertently collected the personal information of a child under 13 without the consent of a parent or guardian.
Sale of Personal Information
We do not and will not sell your personal information.
Cookies, Remarketing, and Retargeting
Web browsers and mobile devices use technologies to track your activity and preferences online. One example is a cookie, which is a text file containing information about your activity and preferences on our sites, which is stored on your computer and shared with websites each time you visit. Data collected about your activity is typically used to customize your online experience, including providing advertisements that are more relevant to your interests.
Opting Out of Data Collection and Targeted Advertising
You can limit data collection and targeted advertising, through settings on your web browsers, preferences for your mobile devices, and industry opt-out tools.
Web Browser Settings:
Each web browser has its own settings for data collection preferences. For example:
Mobile Device Preferences:
Mobile devices allow you to adjust your settings regarding data collection and targeted advertising:
Industry Opt-Out Options:
There are industry organizations that provide options for consumers to opt-out of targeted advertisements from their participating members. For more information about or to access the opt-out resources provides by these organizations please follow these links:
California Privacy Rights
If you are a California resident, you have privacy rights under the California Consumer Privacy Act (the “Act”). These rights include the right to request information, the right to request deletion of your information, and the right to be free from discrimination for exercising any rights under the Act. Each form of request is subject to verification requirements. This provision is intended to comply with and should be interpreted in accordance with the Act.
Right to Request Information
Subject to the limitations in this provision or otherwise provided by law, a California resident has the right to request the following information from us:
Right to Request Deletion
Subject to the limitations in this provision or otherwise provided by law, a California resident has the right to request that we delete personal information we have collected about the consumer.
We reserve the right to deny a request for deletion, in whole or part, as permitted by law, including where the information is necessary to (i) complete the transaction for which the information was collected, provide a good or service requested by the consumer, or reasonable anticipated within the context of an ongoing business relationship with the consumer, or otherwise perform a contract with the consumer; (ii) detect or prosecute those responsible for security incidents, protected against malicious, deceptive, fraudulent, or illegal activity; (iii) debug to identify and repair errors that impair existing intended functionality; (iv) exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; (v) comply with the California Electronic Communications Privacy Act; (vi) engage in peer-reviewed scientific, historical, or statistical research in the public interest as permitted by law; (vii) enable solely internal uses that are reasonably aligned with the expectations of a consumer based upon a consumer’s relationship with us; (viii) comply with a legal obligation; and (ix) otherwise use the information, internally, in a lawful manner that is compatible with the context in which a consumer provided the information. We also reserve the right to retain a copy of the deleted information in accordance with the California Civil Code or any other applicable legal basis.
How to Make a Request
You may submit a request for information or deletion either through our toll-free telephone number (888-531-0246) or the contact form on our website (www.rescue.com/contact). We reserve the right to deny any request upon any grounds permitted by law.
Verification of Request
All requests for information or deletion are subject to verification. For requests for information of a general nature such as the categories of personal information regarding a consumer, we must be able to verify the identity of the consumer by matching at least two data points received with the request to data points maintained in our records. For requests for information of a specific nature such as specific pieces of information about an individual consumer, we must be able to verify the identity of the consumer by matching at least three data points received with the request to data points maintained in our records. The verification requirements for requests to delete depend upon the nature of the information subject to the request.
In the event you utilize a third party to submit a request on your behalf, we may require either (1) the agent provide proof of power of attorney in accordance with California Probate Code or (2) that you verify your identity with us directly and written confirmation that you have authorized the third party to submit the request.
We reserve the right to deny any request that we are unable adequately verify or upon any other grounds permitted by law.
Freedom from Discrimination
We do not discriminate against consumers who exercise any rights available to them under the California Consumer Privacy Act.
Linking to Other Internet Sites
Canada’s Anti-Spam Law
We do not intend to send any commercial electronic messages (CEM) without express or implied consent. If you believe that you received a CEM without providing consent or you want to revoke the consent you provided previously, please utilize the unsubscribe function in the message you received or contact us.
Effective September 10, 2020